Shipping policy

At TrendsKart, we aim to provide a smooth and reliable delivery experience for every customer. Please read the following shipping terms before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

In some cases, processing may take longer due to high order volumes, product availability, or unforeseen circumstances.

2. Delivery Time

After your order has been shipped, the estimated delivery time is generally 3–7 business days, depending on your location and the courier service.

Remote or hard-to-reach locations may require additional delivery time.

The delivery timeframe is an estimate and is not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, TrendsKart may offer free shipping or promotional shipping offers. Any applicable offer will be clearly displayed on the website.

4. Order Tracking

Once your order has been shipped, tracking information may be provided through your registered email address, phone number, or order tracking page.

You can use the tracking information to check the current status of your shipment.

5. Delayed Deliveries

Although we work with reliable delivery partners, delays can occasionally occur because of:

Weather conditions
Transportation problems
Courier delays
Public holidays
High order volumes
Incorrect or incomplete address information
Remote delivery locations
Other circumstances beyond our reasonable control

If your order is delayed, please contact our customer support team with your order number.

6. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, phone number, and other required delivery information.

TrendsKart may not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

If an order is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipping, where applicable.

7. Damaged Package

If your package appears damaged at the time of delivery, please take photographs or videos of the package before opening it, where possible.

If the product inside is damaged, contact us as soon as possible with your order number and supporting photos or videos.

Your claim will be reviewed according to our Return & Refund Policy.

8. Missing or Incorrect Items

If you receive an incorrect product or an item is missing from your order, please contact us within 7 days of delivery.

We may request photographs, videos, packaging information, or other details to verify the issue.

After verification, we may provide an appropriate solution such as replacement or refund, subject to our policies.

9. Delivery Attempts

Our delivery partner may make multiple delivery attempts before returning an undelivered package to the sender.

Please ensure that someone is available to receive the order and that your contact information is correct.

10. Cash on Delivery

If Cash on Delivery (COD) is available for your location, the option and any applicable charges will be displayed during checkout.

COD availability may vary depending on the delivery location and product.

11. International Shipping

Unless specifically stated on the product or checkout page, TrendsKart currently focuses on deliveries within India.

If international shipping becomes available, applicable shipping charges, taxes, customs duties, and other requirements will be communicated at checkout or through the relevant shipping terms.